Privacy Policy

Privacy Policy

This Privacy Policy explains what personal information we collect when you use this website, contact us, or book a call with us, how we use that information, and the choices available to you.

This website is operated by Closed Loop Ltd. (“Closed Loop”, “we”, “us”).

Effective as of August, 20, 2026

Information we collect

Booking information

Calls are scheduled through Cal.com, a third-party scheduling service.

When you book a call, we receive the information you enter into the booking form, such as your name, email address, phone number if you choose to provide one, and any notes or project information you submit.

Cal.com may also process technical information required to provide its scheduling service, such as your IP address, browser and device information, and time zone.

Correspondence

If you contact us by email or otherwise communicate with us, we may retain your messages and any information you choose to include.

Site analytics

This website is built and hosted using Framer.

Framer’s built-in Analytics provides us with aggregated information about how the website is used, such as page views, referring sources, device and browser type, and general geographic information.

Framer Analytics does not use cookies or persistent identifiers and is not used by us to identify individual visitors.

Google Analytics

With your consent, we use Google Analytics 4 ("Google Analytics") to understand how visitors use the website and to improve its performance and content.

Google Analytics may process information such as:

  • pages viewed;

  • interactions with the website;

  • referring sources;

  • device and browser information;

  • approximate geographic information; and

  • information stored through analytics cookies or similar technologies.

You can turn Analytics cookies on or off at any time using the cookie settings on this website. If you don't make a selection, Analytics cookies remain off.

You can withdraw or change your consent at any time through the cookie settings available on this website.

For more information about how Google handles information, see Google's Privacy Policy at policies.google.com/privacy.

Google also provides a browser add-on for opting out of Google Analytics at tools.google.com/dlpage/gaoptout.

How we use information

We use the information described above to:

  • schedule and prepare for introductory calls;

  • respond to inquiries;

  • assess whether a potential project may be a suitable fit;

  • communicate with prospective and existing clients;

  • maintain reasonable business records;

  • understand how visitors use the website;

  • improve the website, its content, and its performance; and

  • protect the website and our services against misuse or abuse.

We do not sell personal information.

We will not add you to a marketing mailing list unless you have separately agreed to receive marketing communications.

Third-party services

We use third-party service providers to operate this website and provide certain functionality.

Cal.com

Cal.com provides our scheduling and booking functionality and processes information submitted when you book a call.

Cal.com may also use cookies or similar technologies as part of providing its service.

See Cal.com’s Privacy Policy at cal.com/privacy.

Framer

Framer hosts this website and provides its built-in, privacy-focused website analytics.

See Framer’s privacy information at framer.com.

Google Analytics

Google Analytics provides optional website analytics where enabled with the required consent.

See Google’s Privacy Policy at policies.google.com/privacy.

These service providers may process information in countries outside Canada or use subprocessors located in other jurisdictions. Information processed outside Canada may be subject to the laws of the jurisdiction in which it is processed.

Cookies and similar technologies

This website may use cookies and similar technologies through third-party services.

Framer Analytics

Framer’s built-in Analytics does not use cookies or persistent identifiers.

Google Analytics

Google Analytics may use analytics cookies or similar technologies. Where consent is required, these technologies are activated only after you choose to accept analytics cookies through our cookie banner.

You can change your choice at any time through the cookie settings available on this website.

Preferences and Marketing

Our cookie settings also display "Preferences" and "Marketing" categories. These are not currently in use on this website and do not activate any cookies or tracking technologies.

Cal.com

The embedded Cal.com scheduling service may use cookies or similar technologies required to provide scheduling functionality and related services. Cal.com controls these technologies in accordance with its own privacy and cookie practices.

You can also control or delete cookies through your browser settings. Blocking certain technologies may affect the functionality of some parts of the website or booking service.

Retention

We retain booking information and correspondence only for as long as reasonably necessary to:

  • handle your inquiry;

  • communicate with you about a potential or existing engagement;

  • maintain appropriate business records; and

  • meet applicable legal or regulatory requirements.

Information is deleted or anonymized when it is no longer reasonably required for these purposes.

Analytics information is retained according to the settings and retention practices of the relevant analytics provider.

Your privacy rights

Depending on where you are located and which privacy laws apply to our processing of your information, you may have the right to:

  • request access to personal information we hold about you;

  • ask us to correct inaccurate information;

  • request deletion of information where applicable;

  • withdraw consent where processing is based on consent; and

  • raise a concern about how your personal information is handled.

To make a privacy request, contact us at contact@closedloophardware.com.

We will respond within the time required by applicable law.

If you would also like information held directly by Cal.com to be deleted or corrected, you may contact us or make a request directly to Cal.com.

If you are in British Columbia, you may have the right to raise a concern with the Office of the Information and Privacy Commissioner for British Columbia.

Where Canadian federal privacy law applies, you may also have rights or remedies through the Office of the Privacy Commissioner of Canada.

Where the GDPR, UK GDPR, or another applicable privacy law applies to our processing of your personal information, you may also have the rights provided under that law, including the right to complain to the relevant supervisory authority.

Security

We use reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

The current version will be published on this page together with its effective date.

Contact

Closed Loop Ltd.

contact@closedloophardware.com

Information we collect

Booking information

Calls are scheduled through Cal.com, a third-party scheduling service.

When you book a call, we receive the information you enter into the booking form, such as your name, email address, phone number if you choose to provide one, and any notes or project information you submit.

Cal.com may also process technical information required to provide its scheduling service, such as your IP address, browser and device information, and time zone.

Correspondence

If you contact us by email or otherwise communicate with us, we may retain your messages and any information you choose to include.

Site analytics

This website is built and hosted using Framer.

Framer’s built-in Analytics provides us with aggregated information about how the website is used, such as page views, referring sources, device and browser type, and general geographic information.

Framer Analytics does not use cookies or persistent identifiers and is not used by us to identify individual visitors.

Google Analytics

With your consent, we use Google Analytics 4 ("Google Analytics") to understand how visitors use the website and to improve its performance and content.

Google Analytics may process information such as:

  • pages viewed;

  • interactions with the website;

  • referring sources;

  • device and browser information;

  • approximate geographic information; and

  • information stored through analytics cookies or similar technologies.

You can turn Analytics cookies on or off at any time using the cookie settings on this website. If you don't make a selection, Analytics cookies remain off.

You can withdraw or change your consent at any time through the cookie settings available on this website.

For more information about how Google handles information, see Google's Privacy Policy at policies.google.com/privacy.

Google also provides a browser add-on for opting out of Google Analytics at tools.google.com/dlpage/gaoptout.

How we use information

We use the information described above to:

  • schedule and prepare for introductory calls;

  • respond to inquiries;

  • assess whether a potential project may be a suitable fit;

  • communicate with prospective and existing clients;

  • maintain reasonable business records;

  • understand how visitors use the website;

  • improve the website, its content, and its performance; and

  • protect the website and our services against misuse or abuse.

We do not sell personal information.

We will not add you to a marketing mailing list unless you have separately agreed to receive marketing communications.

Third-party services

We use third-party service providers to operate this website and provide certain functionality.

Cal.com

Cal.com provides our scheduling and booking functionality and processes information submitted when you book a call.

Cal.com may also use cookies or similar technologies as part of providing its service.

See Cal.com’s Privacy Policy at cal.com/privacy.

Framer

Framer hosts this website and provides its built-in, privacy-focused website analytics.

See Framer’s privacy information at framer.com.

Google Analytics

Google Analytics provides optional website analytics where enabled with the required consent.

See Google’s Privacy Policy at policies.google.com/privacy.

These service providers may process information in countries outside Canada or use subprocessors located in other jurisdictions. Information processed outside Canada may be subject to the laws of the jurisdiction in which it is processed.

Cookies and similar technologies

This website may use cookies and similar technologies through third-party services.

Framer Analytics

Framer’s built-in Analytics does not use cookies or persistent identifiers.

Google Analytics

Google Analytics may use analytics cookies or similar technologies. Where consent is required, these technologies are activated only after you choose to accept analytics cookies through our cookie banner.

You can change your choice at any time through the cookie settings available on this website.

Preferences and Marketing

Our cookie settings also display "Preferences" and "Marketing" categories. These are not currently in use on this website and do not activate any cookies or tracking technologies.

Cal.com

The embedded Cal.com scheduling service may use cookies or similar technologies required to provide scheduling functionality and related services. Cal.com controls these technologies in accordance with its own privacy and cookie practices.

You can also control or delete cookies through your browser settings. Blocking certain technologies may affect the functionality of some parts of the website or booking service.

Retention

We retain booking information and correspondence only for as long as reasonably necessary to:

  • handle your inquiry;

  • communicate with you about a potential or existing engagement;

  • maintain appropriate business records; and

  • meet applicable legal or regulatory requirements.

Information is deleted or anonymized when it is no longer reasonably required for these purposes.

Analytics information is retained according to the settings and retention practices of the relevant analytics provider.

Your privacy rights

Depending on where you are located and which privacy laws apply to our processing of your information, you may have the right to:

  • request access to personal information we hold about you;

  • ask us to correct inaccurate information;

  • request deletion of information where applicable;

  • withdraw consent where processing is based on consent; and

  • raise a concern about how your personal information is handled.

To make a privacy request, contact us at contact@closedloophardware.com.

We will respond within the time required by applicable law.

If you would also like information held directly by Cal.com to be deleted or corrected, you may contact us or make a request directly to Cal.com.

If you are in British Columbia, you may have the right to raise a concern with the Office of the Information and Privacy Commissioner for British Columbia.

Where Canadian federal privacy law applies, you may also have rights or remedies through the Office of the Privacy Commissioner of Canada.

Where the GDPR, UK GDPR, or another applicable privacy law applies to our processing of your personal information, you may also have the rights provided under that law, including the right to complain to the relevant supervisory authority.

Security

We use reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

The current version will be published on this page together with its effective date.

Contact

Closed Loop Ltd.

contact@closedloophardware.com

Information we collect

Booking information

Calls are scheduled through Cal.com, a third-party scheduling service.

When you book a call, we receive the information you enter into the booking form, such as your name, email address, phone number if you choose to provide one, and any notes or project information you submit.

Cal.com may also process technical information required to provide its scheduling service, such as your IP address, browser and device information, and time zone.

Correspondence

If you contact us by email or otherwise communicate with us, we may retain your messages and any information you choose to include.

Site analytics

This website is built and hosted using Framer.

Framer’s built-in Analytics provides us with aggregated information about how the website is used, such as page views, referring sources, device and browser type, and general geographic information.

Framer Analytics does not use cookies or persistent identifiers and is not used by us to identify individual visitors.

Google Analytics

With your consent, we use Google Analytics 4 ("Google Analytics") to understand how visitors use the website and to improve its performance and content.

Google Analytics may process information such as:

  • pages viewed;

  • interactions with the website;

  • referring sources;

  • device and browser information;

  • approximate geographic information; and

  • information stored through analytics cookies or similar technologies.

You can turn Analytics cookies on or off at any time using the cookie settings on this website. If you don't make a selection, Analytics cookies remain off.

You can withdraw or change your consent at any time through the cookie settings available on this website.

For more information about how Google handles information, see Google's Privacy Policy at policies.google.com/privacy.

Google also provides a browser add-on for opting out of Google Analytics at tools.google.com/dlpage/gaoptout.

How we use information

We use the information described above to:

  • schedule and prepare for introductory calls;

  • respond to inquiries;

  • assess whether a potential project may be a suitable fit;

  • communicate with prospective and existing clients;

  • maintain reasonable business records;

  • understand how visitors use the website;

  • improve the website, its content, and its performance; and

  • protect the website and our services against misuse or abuse.

We do not sell personal information.

We will not add you to a marketing mailing list unless you have separately agreed to receive marketing communications.

Third-party services

We use third-party service providers to operate this website and provide certain functionality.

Cal.com

Cal.com provides our scheduling and booking functionality and processes information submitted when you book a call.

Cal.com may also use cookies or similar technologies as part of providing its service.

See Cal.com’s Privacy Policy at cal.com/privacy.

Framer

Framer hosts this website and provides its built-in, privacy-focused website analytics.

See Framer’s privacy information at framer.com.

Google Analytics

Google Analytics provides optional website analytics where enabled with the required consent.

See Google’s Privacy Policy at policies.google.com/privacy.

These service providers may process information in countries outside Canada or use subprocessors located in other jurisdictions. Information processed outside Canada may be subject to the laws of the jurisdiction in which it is processed.

Cookies and similar technologies

This website may use cookies and similar technologies through third-party services.

Framer Analytics

Framer’s built-in Analytics does not use cookies or persistent identifiers.

Google Analytics

Google Analytics may use analytics cookies or similar technologies. Where consent is required, these technologies are activated only after you choose to accept analytics cookies through our cookie banner.

You can change your choice at any time through the cookie settings available on this website.

Preferences and Marketing

Our cookie settings also display "Preferences" and "Marketing" categories. These are not currently in use on this website and do not activate any cookies or tracking technologies.

Cal.com

The embedded Cal.com scheduling service may use cookies or similar technologies required to provide scheduling functionality and related services. Cal.com controls these technologies in accordance with its own privacy and cookie practices.

You can also control or delete cookies through your browser settings. Blocking certain technologies may affect the functionality of some parts of the website or booking service.

Retention

We retain booking information and correspondence only for as long as reasonably necessary to:

  • handle your inquiry;

  • communicate with you about a potential or existing engagement;

  • maintain appropriate business records; and

  • meet applicable legal or regulatory requirements.

Information is deleted or anonymized when it is no longer reasonably required for these purposes.

Analytics information is retained according to the settings and retention practices of the relevant analytics provider.

Your privacy rights

Depending on where you are located and which privacy laws apply to our processing of your information, you may have the right to:

  • request access to personal information we hold about you;

  • ask us to correct inaccurate information;

  • request deletion of information where applicable;

  • withdraw consent where processing is based on consent; and

  • raise a concern about how your personal information is handled.

To make a privacy request, contact us at contact@closedloophardware.com.

We will respond within the time required by applicable law.

If you would also like information held directly by Cal.com to be deleted or corrected, you may contact us or make a request directly to Cal.com.

If you are in British Columbia, you may have the right to raise a concern with the Office of the Information and Privacy Commissioner for British Columbia.

Where Canadian federal privacy law applies, you may also have rights or remedies through the Office of the Privacy Commissioner of Canada.

Where the GDPR, UK GDPR, or another applicable privacy law applies to our processing of your personal information, you may also have the rights provided under that law, including the right to complain to the relevant supervisory authority.

Security

We use reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

The current version will be published on this page together with its effective date.

Contact

Closed Loop Ltd.

contact@closedloophardware.com

Information we collect

Booking information

Calls are scheduled through Cal.com, a third-party scheduling service.

When you book a call, we receive the information you enter into the booking form, such as your name, email address, phone number if you choose to provide one, and any notes or project information you submit.

Cal.com may also process technical information required to provide its scheduling service, such as your IP address, browser and device information, and time zone.

Correspondence

If you contact us by email or otherwise communicate with us, we may retain your messages and any information you choose to include.

Site analytics

This website is built and hosted using Framer.

Framer’s built-in Analytics provides us with aggregated information about how the website is used, such as page views, referring sources, device and browser type, and general geographic information.

Framer Analytics does not use cookies or persistent identifiers and is not used by us to identify individual visitors.

Google Analytics

With your consent, we use Google Analytics 4 ("Google Analytics") to understand how visitors use the website and to improve its performance and content.

Google Analytics may process information such as:

  • pages viewed;

  • interactions with the website;

  • referring sources;

  • device and browser information;

  • approximate geographic information; and

  • information stored through analytics cookies or similar technologies.

You can turn Analytics cookies on or off at any time using the cookie settings on this website. If you don't make a selection, Analytics cookies remain off.

You can withdraw or change your consent at any time through the cookie settings available on this website.

For more information about how Google handles information, see Google's Privacy Policy at policies.google.com/privacy.

Google also provides a browser add-on for opting out of Google Analytics at tools.google.com/dlpage/gaoptout.

How we use information

We use the information described above to:

  • schedule and prepare for introductory calls;

  • respond to inquiries;

  • assess whether a potential project may be a suitable fit;

  • communicate with prospective and existing clients;

  • maintain reasonable business records;

  • understand how visitors use the website;

  • improve the website, its content, and its performance; and

  • protect the website and our services against misuse or abuse.

We do not sell personal information.

We will not add you to a marketing mailing list unless you have separately agreed to receive marketing communications.

Third-party services

We use third-party service providers to operate this website and provide certain functionality.

Cal.com

Cal.com provides our scheduling and booking functionality and processes information submitted when you book a call.

Cal.com may also use cookies or similar technologies as part of providing its service.

See Cal.com’s Privacy Policy at cal.com/privacy.

Framer

Framer hosts this website and provides its built-in, privacy-focused website analytics.

See Framer’s privacy information at framer.com.

Google Analytics

Google Analytics provides optional website analytics where enabled with the required consent.

See Google’s Privacy Policy at policies.google.com/privacy.

These service providers may process information in countries outside Canada or use subprocessors located in other jurisdictions. Information processed outside Canada may be subject to the laws of the jurisdiction in which it is processed.

Cookies and similar technologies

This website may use cookies and similar technologies through third-party services.

Framer Analytics

Framer’s built-in Analytics does not use cookies or persistent identifiers.

Google Analytics

Google Analytics may use analytics cookies or similar technologies. Where consent is required, these technologies are activated only after you choose to accept analytics cookies through our cookie banner.

You can change your choice at any time through the cookie settings available on this website.

Preferences and Marketing

Our cookie settings also display "Preferences" and "Marketing" categories. These are not currently in use on this website and do not activate any cookies or tracking technologies.

Cal.com

The embedded Cal.com scheduling service may use cookies or similar technologies required to provide scheduling functionality and related services. Cal.com controls these technologies in accordance with its own privacy and cookie practices.

You can also control or delete cookies through your browser settings. Blocking certain technologies may affect the functionality of some parts of the website or booking service.

Retention

We retain booking information and correspondence only for as long as reasonably necessary to:

  • handle your inquiry;

  • communicate with you about a potential or existing engagement;

  • maintain appropriate business records; and

  • meet applicable legal or regulatory requirements.

Information is deleted or anonymized when it is no longer reasonably required for these purposes.

Analytics information is retained according to the settings and retention practices of the relevant analytics provider.

Your privacy rights

Depending on where you are located and which privacy laws apply to our processing of your information, you may have the right to:

  • request access to personal information we hold about you;

  • ask us to correct inaccurate information;

  • request deletion of information where applicable;

  • withdraw consent where processing is based on consent; and

  • raise a concern about how your personal information is handled.

To make a privacy request, contact us at contact@closedloophardware.com.

We will respond within the time required by applicable law.

If you would also like information held directly by Cal.com to be deleted or corrected, you may contact us or make a request directly to Cal.com.

If you are in British Columbia, you may have the right to raise a concern with the Office of the Information and Privacy Commissioner for British Columbia.

Where Canadian federal privacy law applies, you may also have rights or remedies through the Office of the Privacy Commissioner of Canada.

Where the GDPR, UK GDPR, or another applicable privacy law applies to our processing of your personal information, you may also have the rights provided under that law, including the right to complain to the relevant supervisory authority.

Security

We use reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

The current version will be published on this page together with its effective date.

Contact

Closed Loop Ltd.

contact@closedloophardware.com